Privacy statement

Your privacy is of great importance to NNAM Student Care B.V.. We therefore comply with the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do with the NNAM Student Care B.V. website with information that we learn about you.

If you have any questions, or want to know exactly what we keep of you, please contact NNAM Student Care B.V.

Contact form and Newsletter

With the contact form you can ask us questions or make requests.

For this we use your e-mail address, IP address, telephone number and name and address details. We do this on the basis of your consent. We keep this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information in subsequent questions. We can also train our customer service to be even better.

You can subscribe to our newsletter. Here you can read news, tips and information about our products and services. You can cancel this subscription at any time. Each newsletter contains an unsubscribe link. Your e-mail address will only be added to the list of subscribers with your permission. This data is saved until you cancel the subscription.

Advertisement

We would like to send you advertising about offers and new products or services. We do this:

- by email
- via social media
- by phone

You can object to this advertising at any time. In every utterance it is stated how this should be done. Each e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. You can indicate this when you receive a call. You can also report this via your account. You can also report this via the portal.

Provision to other companies or institutions

We will not, under any circumstances, provide your personal data to other companies or institutions, except if this is necessary for our website or if we are legally obliged to do so (for example if the police demands this when a crime is suspected) or when a financial agreement is drawn up. .

Some partners are located outside the European Union. Social media buttons are included in our website. With this, the administrators of these services collect your personal data.

Provision to third parties

We work with certain companies that can receive your personal data from us above. Consider, for example, a bill that we send for your insurance. This will be entered in our accounting program, the data of which will then be shared with our accountant. You have the right at any time to inspect the personal data we hold about you and with which parties these are shared. See also further on in this document "access, change and delete your data.

Cookies

Our website uses cookies. Cookies are small files where we can store information so that you do not have to enter it all the time. But we can also see that you are visiting us again.

When you visit our website for the first time, we present a notification with an explanation about cookies. When browsing our website, we assume that you agree to the use of these cookies.

You can disable the placing of cookies via your browser, but some things from our website will not work properly anymore.

We have made agreements about the use of the cookies with other companies that place cookies. However, we do not have complete control over what they themselves do with the cookies. Read their privacy statements.

Google Analytics

We use Google Analytics to keep track of how visitors use our website. We have signed a processor agreement with Google. There are strict agreements about what they can keep up with. We allow Google to use the obtained Analytics information for other Google services. We let Google anonymize the IP addresses.

Security

Security of personal data is of great importance to us. We ensure that your data is properly secured with us. We always adjust security and pay attention to what can go wrong.

Changes to this privacy statement

When our website changes, we must of course also change the privacy statement. Always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.

Access, change and delete your data

If you have questions or want to know what personal information we have about you, you can always contact us. See the contact details below.

You have the following rights:

- get an explanation about what personal data we have and what we do with it
- insight into the exact personal data we have
- to correct errors
- the removal of outdated personal data
- withdrawal of permission
- object to a certain use

Please note that you always clearly state who you are, so that we can be sure that we do not modify or delete data from the wrong person.

To file a complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisor. This is called the Dutch Data Protection Authority.

Contact details

NNAM Student Care B.V.

PO Box 5088
9700 GB Groningen

Phone: 050 54 45 688
Email: ziektekosten@nnam.nl